-
Is it possible to purchase on a date other than the specified type?
It can only be used in designated denominations, and cannot be purchased on a daily basis.
-
Is it possible to get a refund for the remaining days after opening?
Refunds are not possible after opening, and refunds for remaining days are also not possible.
-
Do I have to return my used SIM card?
To protect personal information, please shred and dispose of the product completely without return.
-
Can I not make or receive calls or texts with a data-only plan?
Physical SIM products cannot be used for making or receiving calls or text messages.
However, eSIM products can be used after a separate fee is charged. -
I installed the SIM card but there's no signal. What should I do?
Please try turning your smartphone off and on 2-3 times.
-
Can I verify my identity with a short-term SIM card?
Short-term SIM cards do not support identity verification services.